Do you have any questions about your order, our PÄLZR® clothes , gift ideas or other products from the paelzr.de online shop ?
We are happy to help you and provide you with quick and easy assistance.

💬 Live chat:
The easiest and fastest way to reach us is via live chat in the bottom right corner (simply click on the chat icon). You'll receive a personal response within 48 hours (weekdays) at the latest.

📦 Returns & Exchanges:
Would you like to return or exchange something? Please only use our returns portal for this purpose – this way we can process your return smoothly and quickly.

🙏 Thank you for contacting us – we look forward to hearing from you!